Equality & Diversity
Equality and Diversity Statement
Apasen recognises that people who provide and use our services come from diverse backgrounds, with varying experiences and needs.
We aim to ensure that Equality and Diversity is at the heart of all we do as an organisation in both the services we provide, and as an employer.
We believe in Equality for all, and that every person has the right to be treated fairly and with dignity and respect regardless of gender, disability, ethnicity, religion and belief, gender reassignment, sexual orientation, age, or pregnancy or maternity, marriage and civil partnerships.
We will develop and deliver services that will help to overcome discrimination and disadvantage to enable people to achieve their full potential.
We will regularly monitor and report on the progress we make in implementing our approach to Equality & Diversity as part of our commitment to continuous improvement.
Our Equality and Diversity statement forms part of Apasen Equality & Diversity Policy which applies to all Service Users, Employees, Trustees and Volunteers, and we expect our Contractors and Suppliers to adopt a similar approach.
A copy of Apasen’s full Equality & Diversity Policy is available on our website
Respecting Client Diversity
Apasen has been providing care & community support services across a diverse range of service users that reflects the makeup of the East London community today. For nearly 20 years we have accumulated an invaluable amount of understanding, awareness, experience and expertise for the delivery of community care services that are culturally appropriate, effective and tailored to individual needs and preferences. This is made possible through having a diverse workforce who areof bilingual, whilst trained to be religiously and culturally aware.
Our aim is to ensure that all our service users receive a culturally appropriate service with staff that can communicate in the service users language of preference. We will also take a number of practical steps to ensure that our services are culturally appropriate, that will include:
Linguistic support – We ensure there is an appropriate interpretation service for visitors, and professional persons who do not speak the service user language of preference, but need to communicate with service users.
Translation – We will translate local information and publications, where appropriate, into a language that the service user understands.
Adhering to cultural and religious beliefs and practices –We offer regular training on religious and cultural customs to assist our care staff.
Dietary needs – When providing food or drink for service users we will ensure this meets their cultural preferences in terms or choice, preparation and serving.
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How to get in touch
Adderss :CARMINE WHARF
Place London E14 7FF
Telephone No :020 7001 2266
Fax No :020 7536 6666
Website URL :http://www.apasen.org.uk